General Help

Please note this area is always being updated. If you have a question that is not answered here, please contact us or submit a support request, and if it's something that will benefit other users we will post it here.

Webmail

Webmail can be accessed from http://webmail.webclick.com.au/

FTP

Here are download links for some of the more popular shareware FTP clients:

• Globalscape CuteFTP: http://www.cuteftp.com/
• IPSwitch WS_FTP: http://www.ipswitch.com/Products/WS_FTP/
• SmartFTP: http://www.smartftp.de/

To access your account via FTP you will need the following settings:

Hostname:

ftp.yourdomain.com.au (replace "yourdomain" with your own domain name)

Port:

21

Username:

please check your confirmation email

Password:

please check your confirmation email

If you are unsure about how to use FTP clients, please read through the CuteFTP online tutorial.

If your query cannot be solved above, please contact Web Click on the national local call number of 1300 66 33 05, email support@webclick.com.au, or fill in a support request form.